Frequently Asked Questions
Ticket Information
How many tickets are available?
A maximum of 140,000 Home Lottery tickets are available.
Who is (or is not) eligible to purchase tickets?
Ticket orders are only accepted from Australia, New Zealand, the United Kingdom, Hong Kong, the United States of America, Singapore, and Canada. Ticket holders must be 18 years or older. The following persons and their immediate family members are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and the Royal Melbourne Hospital Foundation, and partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte. For a detailed list of all ineligible persons, please visit www.rmhhomelottery.com.au/ineligible-list/.
Can I purchase a ticket if I live interstate or overseas?
This lottery is intended for residents of Victoria, but participation is not limited to them. For a full list of eligible countries (see ‘Who is (or is not) eligible to purchase tickets).
Non-residents of Australia and winners from other states are responsible for any additional taxes, duty, costs or governmental approvals that may be associated with the delivery or transfer of prizes. Additionally, non-residents of Australia should take into consideration the legislative requirements to acquire land in Australia and observe any foreign ownership laws in their own country of residence.
The prizes that we have on offer are awarded to winners as presented and cannot be redeemed for cash. All vehicle prizes include on-road costs plus 12 months of Victorian registration.
Where can I order tickets?
Tickets can be ordered online at www.rmhHomeLottery.com.au, by calling 1300 780 312 or by visiting the locations below.
The Royal Melbourne Hospital
300 Grattan Street, Parkville
Open from 9am-3pm Monday to Friday, from Monday 27 April 2026 to 3 July 2026.
Grand Prize Showhome
5 Marguerita Avenue, Mount Martha
Open for inspection 1-5pm on weekends from Saturday 2 May 2026 to Sunday 24 May 2026.
Why do I need to provide my email address?
To ensure you don’t miss out on important updates and winner announcements, we’ll need your email address. By sharing your email, you’ll help us reduce fundraising costs and paper waste. Plus, you’ll receive future tickets directly in your inbox for faster access.
Who can I contact if I need to make a change to my ticket or if I have not received my ticket?
Please contact our friendly ticket administrators at Deloitte on 03 9671 6300 or [email protected].
Who can I contact if I no longer wish to receive direct mail, emails or SMS relating to the Home Lottery?
Please contact our friendly ticket administrators at Deloitte on 03 9671 6300 or [email protected].
What is your refund policy?
All refund requests must be received in writing to [email protected] by midday the day before a draw. Refunds will be honoured as long as the payment method has been verified, and the corresponding ticket has not been included in any prize draws. No partial refunds or cancellations are permitted; a cancellation must apply to the whole order, and cancelled ticket numbers will not be reissued.
I cannot afford a $100 ticket. How else can I support?
There are plenty of ways you can support the Royal Melbourne Hospital and have the chance to win big:
- Purchase your Home Lottery ticket as part of a syndicate.
- Purchase a Cash Calendar Lottery ticket for just $25, and you could win a share of $125,000 in gold.
- Purchase a Holiday for Life Lottery ticket for just $15, and you could win $100,000 in gold or choose to go on a $5,000 dream holiday for the next 20 years.
Are Home Lottery tickets tax-deductible?
No, tickets purchased are not tax-deductible.
How will I receive my tickets?
Tickets are sent directly to the email address you provided when ordering your tickets. You’ll receive an all-in-one email (no links or attachments) that contains your ticket number(s). To ensure you receive your tickets without delay, we recommend adding our email address [email protected] to your safe sender list. This helps prevent our emails from being filtered into your spam or junk folder.
Prize Information
How many prizes are there, and what are they?
There are 9,670 prizes to win! The total retail value of all prizes is $6,384,025.26.
What is the Early Bird Prize?
Buy your tickets early to go in the draw to win $500,000 in gold!
The Early Bird deadline is midnight Friday 5 June 2026.
The Early Bird Prize will be drawn on Thursday 11 June 2026. Once drawn, your tickets stay in all remaining Home Lottery prize draws for more chances to win.
What is the Bonus Prize?
Buy your tickets early to enter the Bonus draw for a MY26 BMW iX 45, worth over $150,000.
The Bonus deadline is midnight Friday 19 June 2026.
The Bonus Prize will be drawn on Thursday 25 June 2026. Once drawn, your tickets stay in all remaining Home Lottery prize draws for more chances to win.
Can a ticket purchaser win multiple prizes?
Yes. When you purchase a ticket, you are entered into all subsequent draws! Once a winning ticket is drawn, the winning number is recorded, and the ticket is re-entered into all remaining draws. The Royal Melbourne Hospital Home Lottery draws are conducted using a random number generator under the supervision of Deloitte at their offices, and in accordance with the Victorian Gambling and Casino Control Commission. As per our Terms and Conditions, all eligible tickets are included in all prize draws. Each ticket has the same chance of winning, and the draws are not able to be influenced in any way.
If I win a prize, can I choose to take cash instead?
All prizes are purchased by the Royal Melbourne Hospital Foundation and must be accepted as awarded; and cannot be redeemed for cash. Negotiations between the prize supplier and the winner may occur, but the Royal Melbourne Hospital Foundation is not part of this process.
Why do you give away gold and gift cards instead of cash?
Due to regulations from the Victorian Gambling and Casino Control Commission, we cannot award cash prizes. However, gold is the next best thing! Winners will receive a certificate that can immediately be redeemed for cash. Please note that gold selling costs and market variations apply when selling gold bullion.
Are prizes donated?
No, all prizes are purchased by the Royal Melbourne Hospital Foundation.
Grand Prize Information
What is the Grand Prize?
The $4.4 Million Grand Prize includes a fully furnished Mazzei styled home in Mount Martha and $50,000 in gold.
Can I visit the Grand Prize home in person?
Yes! The Grand Prize home at 5 Marguerita Avenue, Mount Martha will be open for viewing between 1pm-5pm on weekends from Saturday 2 May to Sunday 24 May 2026. We hope you can view this stunning home in person.
If you are unable to view the home in person, take the virtual tour here.
If I win the Grand Prize, do I have to move in? How soon do I get the keys? Can I sell it?
It generally takes a few weeks before the settlement is complete. The winner can move in as soon as the settlement has occurred. The winner does not have to keep the home for a minimum period and can choose to sell the home at any point after settlement.
If I win, what do I have to pay for?
As a Royal Melbourne Hospital Home Lottery Grand Prize winner, you are awarded your new home free and clear of any encumbrances. All fees involved with property transfer, such as stamp duty and title taxes will be paid for by the Royal Melbourne Hospital Foundation.
After you take the title of your new home, you will be responsible for the usual costs associated with homeownership.
Non-residents of Australia and winners from other states are responsible for any additional taxes, duty, costs or governmental approvals that may be associated with the delivery or transfer of prizes. Additionally, non-residents of Australia should take into consideration the legislative requirements to acquire land in Australia and observe any foreign ownership laws in their own country of residence.
Membership Information
What does it mean to become a Home Lottery Member?
Active Home Lottery Members enjoy reserved tickets in every draw, so you’ll never miss out because of an early sell out. You'll also receive early access to exclusive events and prize draws.
Members who hold a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight Friday 3 July 2026, will be entered into the exclusive Membership draw for the Membership Triple Treat: 7 nights in Japan, an 2026 Audi Q3 and $20,000 in gold.*
Joining is easy – there's no fee to become a Member, and you can adjust your Membership at any time. Simply tick the 'Become a Member' box when ordering Home Lottery tickets, and we will reach out before each lottery to confirm your order.
*Please note the Membership draw is exclusive to those who hold Home Lottery tickets as part of their recurring Membership order.
How can I make changes to my Membership or update my credit card details?
Please contact our ticket administrators Deloitte, on 03 9671 6300.
Draw Dates
When are the draws?
The Early Bird Draw is conducted at 7:00am on Thursday 11 June 2026.
The Bonus Draw is conducted at 7:00am on Thursday 25 June 2026.*
The Final Draws are conducted at 7:00am on Thursday 9 July 2026.*
The Cash Calendar Lottery Draws are conducted at 7:00am on Thursday 9 July 2026.*
The Holiday for Life Lottery Draw is conducted at 7:00am on Thursday 9 July 2026.*
*If all Home Lottery tickets are sold before the Early Bird Deadline on Friday 5 June 2026, all draws will be conducted early on Thursday 11 June 2026.
*If all Home Lottery tickets are sold before the Bonus Deadline on Friday 19 June 2026, all draws will be conducted early on Thursday 25 June 2026.
How and where are the draws conducted?
The draws are conducted using a random number generator under the supervision of Deloitte at their offices on 477 Collins Street, Melbourne, and are in accordance with Victorian Gambling and Casino Control Commission regulations.
When and where are the winning results published?
A complete list of all prize winners will be available online at www.rmhHomeLottery.com.au on 9 July 2026. If all Home Lottery tickets are sold by the Early Bird Deadline, results will be available online on 11 June 2026. If all Home Lottery tickets are sold by the Bonus Deadline, results will be available online on 25 June 2026.
Will I be notified if I win a prize?
All winners will be notified in writing by Deloitte with instructions on how to claim their prize. If you win the Grand Prize, Early Bird Prize, Bonus Prize, a vehicle, a holiday or the Membership Prize, you will also receive a phone call shortly after the draws are conducted.
What happens if I don't answer my phone?
If your ticket number wins a prize, you have won, regardless of whether you missed our call.
We will continue attempting to contact you to advise you of your win (see 'Will I be notified if I win a prize?' for the list of major prizes). If you do not answer your phone, we will attempt to contact you with the additional contact information you provided when you placed your ticket order.
How can I tell if I’ve legitimately won a prize in the Home Lottery?
If you’re a winner in the Home Lottery, we will contact you directly – never through unsolicited links or requests for payment in order to claim a prize. If we need to verify any details, we’ll contact you by phone using the number you provided when you purchased your ticket. If you receive a message that seems suspicious, do not click any links - instead reach out to us directly or check our official winners list published at www.rmhHomeLottery.com.au.
How long do I have to claim my prize?
All prizes must be claimed within twelve months of the draw date. We will make multiple attempts to contact winners to ensure they have received their prize.
What happens to unclaimed prizes?
If a prize remains unclaimed after twelve months and all attempts to contact the winner have been exhausted, the Royal Melbourne Hospital Foundation must sell the prize and distribute the proceeds to the Victorian Government.
How are lottery proceeds used?
Proceeds from the Home Lottery, Cash Calendar Lottery, and Holiday for Life Lottery help ensure the Royal Melbourne Hospital Foundation is making a difference in the lives of our patients, their families, carers and countless others within the Royal Melbourne Hospital community. Thank you for your support.
Other Ways to Win
What is the Cash Calendar Lottery?
The Cash Calendar Lottery is a separate lottery. For just $25, you will be entered into six draws to win cashable gold bullion! The first prize is $100,000 and there are five more prizes of $5,000.
A maximum of 113,825 Cash Calendar Lottery tickets are available. Tickets start at just $25 each, or they can be purchased in packs of five for $60, eight for $85, or twelve for $110.
What is the Holiday for Life Lottery?
The Holiday for Life Lottery is a separate lottery. For just $15, you will be entered into the draw to win $100,000 in cashable gold bullion, or choose to go on a $5,000 dream holiday for the next 20 years.
A maximum of 208,650 Holiday for Life Lottery tickets are available. Tickets start at just $15 each, or they can be purchased in packs of five for $30, fifteen for $55, or thirty for $80.
Dedicated Sustainability
Is sustainability a consideration in your Home Lottery?
We are committed to the continued improvement of sustainable measures in all aspects of housing, prizing, and marketing.
Each Grand Prize home is carefully considered from design to construction, with bespoke solutions to maximise efficiency and minimise environmental impacts. High-efficiency appliances have also been selected to reduce energy use.
Vehicles in our prize list are selected to include electric and hybrid models, offering a more cost-efficient way to travel while reducing environmental impact.
The paper used for marketing material is 100% recyclable. It is produced from certified plantation forests with a fully auditable life cycle from harvest, to pulping, to final production and transport. Printing plates are recycled through the aluminium reclaimed collection process, and ink is also subject to a life cycle compliance from manufacture to final use on press.