Frequently Asked Questions

Who can I contact if I need to make a change to my ticket or I have not received my ticket?

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected]

How many tickets will be sold?

A maximum of 270,000 tickets will be sold.

Who is (or is not) eligible to purchase tickets?

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte.

Can I purchase a ticket if I live interstate or overseas?

Interstate and overseas residents can enter our Home Lottery and we would be very grateful for the support. Whilst the lottery is open to interstate and overseas purchasers, the prizes on offer are awarded to winners as presented and cannot be redeemable for cash. Major prize winners would be responsible for collecting their prize in Melbourne, Victoria.

I cannot afford a $100 ticket. How else can I support?

There are plenty of ways in which you can support The Royal Melbourne Hospital Foundation! You can purchase your Home Lottery ticket as part of a syndicate, or you can buy a ticket in our Cash Calendar Lottery from just $20, or the Holiday for Life Lottery that starts at just $10.

What does it mean to become a Member?

Members’ tickets are reserved for each Home Lottery which means you’ll never miss out, no matter how quick they sell. PLUS, Members with a Home Lottery ticket are entered into exclusive draws.

Members who have a valid ticket in the Home Lottery and an active Membership to all future Royal Melbourne Hospital Home Lotteries as of midnight, 4 March 2022 will be included in the Bonus Membership draw for a JB Hi-Fi Apple Pack valued at over $5,000.

Members who have a valid ticket in the Home Lottery and an active Membership to all future Royal Melbourne Hospital Home Lotteries as of midnight, Friday 25 March 2022 will be included in the Membership Early Bird draw for a 5 Night Romantic Queensland Escape valued at over $7,000.

Members who have a valid ticket in the Home Lottery and an active Membership to all future Royal Melbourne Hospital Home Lotteries as of midnight, 7 April 2022 will be included in the Membership draw for a 2022 Mercedes-Benz GLB 200 valued at over $74,000.

Just tick the ‘Become a Member’ box on your order and we will contact you prior to each Home Lottery to confirm your order. 

How can I make changes to my Membership or update my credit card details?

Please contact ticket administrators Deloitte on 03 9671 6300.

What is your refund policy?

All refund requests must be received in writing to [email protected] and will be honoured as long as the payment method has been verified and the corresponding ticket has not already been included in any prize draws.  

Are home lottery tickets tax deductible?

No. Tickets purchased are not tax deductible.

How many prizes are in the home lottery?

There are 18,650 prizes including 5 Bonus draws and 1 Early Bird prize.  The total retail value of all prizes is $7,673,870.44

Please click here to download our catalogue of prizes.

Can a ticket purchaser win multiple prizes?

Yes.  When you purchase a ticket, you’re entered in all applicable draws! Once a winning ticket is drawn, the winning number is recorded, and the ticket is re-entered in the remaining draws.

How can my chances of winning really be 1 in 15?

There are 270,000 tickets available, and each ticket is entered in ALL 18,650 prize draws (including 5 Bonus draws and 1 Early Bird prize).  The calculation to determine chances of winning has been independently verified by an actuary.  For further information regarding the mathematical equation, please visit rmhHomeLottery.com.au or send us an email at [email protected].

Are prizes donated?

No, all prizes are purchased by The Royal Melbourne Hospital Foundation.

What is the Grand Prize?

The Grand Prize is worth over $4.6 million, and it includes:

If I win the home do I have to move in? How soon do I get the keys? Can I sell it?

It generally takes a few weeks before the settlement is complete.  The winner can move in as soon as the settlement is complete.  The winner does not have to keep the home for a minimum period of time and can choose to sell the home at any point after settlement.

If I win, what do I have to pay for?

Absolutely nothing. As a Royal Melbourne Hospital Home Lottery Grand Prize winner, you are awarded your new home free and clear of any encumbrances.  The Royal Melbourne Hospital Foundation will pay all fees involved with the transfer of the property, such as stamp duty and title taxes.

What are my costs after I take possession of my new home?

After you take the title of your new home, you would be responsible for the usual costs associated with homeownership.

What are the Bonus Prizes?

We are giving away 5 Bonus Prizes of $50,000 gold, just for getting in early!  To be eligible for the Bonus draws, purchase your tickets before midnight 4 March 2022. Your ticket then has a chance to win in ALL 18,650 prize draws!

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 4 March 2022 will be included in the Bonus Membership draw for a JB Hi-Fi Apple Pack.

What is the Early Bird Prize?

Tickets purchased before midnight 25 March 2022 will be included in all remaining prize draws including the Early Bird draw for a 2022 Porsche Taycan Turbo or $300,000 gold. 

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 25 March 2022 will be included in the Membership Early Bird draw for a 5-night Romantic Queensland Escape.

If I win a prize, can I choose to take cash instead?

Unfortunately, no.  All prizes are purchased by The Royal Melbourne Hospital Foundation and must be accepted as awarded.  Negotiations may occur between the prize supplier and the winner, but The Royal Melbourne Hospital Foundation is not included in that process.

What is the Cash Calendar?

The Cash Calendar is a separate lottery.  For just $20 extra you will be entered in 11 draws to win gold!  We are giving away one prize of $125,000 gold and 10 prizes of $2,500 gold.  

Tickets in the Cash Calendar are $20 each, 3 for $50, 6 for $75, or 10 for $100.  The deadline to purchase Cash Calendar tickets is midnight 7 April 2022, and draws will be held on 13 April 2022.

What is the Holiday for Life?

The Holiday for Life is a separate lottery.  For just $10 extra you will be entered into a draw to win a holiday of your choice valued at $5,000 every year for the next 25 years!  Or you can choose to take $100,000 in gold instead. 

Tickets in the Holiday for Life are $10 each, 5 for $25, 15 for $50, or 30 for $75.  The deadline to purchase Holiday for Life tickets is 7 April 2022, and draws will be held on 13 April 2022.

Why do you give away gold and gift cards instead of cash?

Due to Victorian Commission for Gambling Regulations, we are not allowed to give away cash as a prize. However, gold is the next best thing! 

Winners will receive a certificate that can immediately be redeemed for cash. Note that gold selling costs and market variations do apply when selling gold bullion.

When are the draw dates?

Bonus Draws are conducted at 7:00am 16 March 2022 (Ticket deadline midnight 4 March 2022)

Early Bird Draw is conducted at 7:00am 5 April 2022 (Ticket deadline midnight 25 March 2022)

Final Draws are conducted at 7:00am 13 April 2022* (Ticket deadline midnight 7 April 2022)

*If all tickets are sold before midnight 25 March 2022, all draws will be completed early on 5 April 2022.

How and where are the draws conducted?

The draws are conducted using a random number generator under the supervision of Deloitte at their offices, 477 Collins Street, Melbourne in accordance with Victorian Commission for Gambling and Liquor Regulations.

When and where are the winning results published?

A complete list of winners will appear at www.rmhHomeLottery.com.au by 13 April 2022.  If all tickets are sold by the Early Bird deadline of 25 March 2022, then all winners will be published early on 5 April 2022.

Will I be notified if I win a prize?

All winners will be notified in writing by Deloitte with instructions on how to claim their prize. If you win the Grand Prize, Bonus draw, Early Bird prize, vehicles, holidays or Membership draw, you’ll also receive a phone call shortly after the draws are conducted.

How long do I have to claim my prize?

All prizes must be claimed within twelve months of the applicable draw date.

What happens to unclaimed prizes?

In the event that a prize remains unclaimed after twelve months and all attempts to contact the winner have been exhausted, The Royal Melbourne Hospital Foundation must sell the prize and distribute the proceeds to the Victorian government.

How are the proceeds used?

Proceeds from The Royal Melbourne Hospital Home Lottery help to fund patient care, equipment and vital research. By purchasing a ticket in the Home Lottery, you are supporting one of Australia’s best hospitals, and you can feel proud to advance healthcare for everyone, every day. Thank you for your generous support!

Who can I contact if I no longer wish to receive direct mail, phone calls, emails or SMS relating to the Home Lottery?

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected]

Contact details

Phone: 03 9671 6300
Email [email protected]

HOME LOTTERY RAFFLE PERMIT 10523/21
CASH CALENDAR RAFFLE PERMIT 10525/21
HOLIDAY FOR LIFE RAFFLE PERMIT 10526/21