Frequently Asked Questions

Who can I contact if I need to make a change to my ticket or I have not received my ticket?

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected]

How many tickets will be sold?

A maximum of 255,000 tickets will be sold.

Who is (or is not) eligible to purchase tickets?

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte.

Can I purchase a ticket if I live interstate or overseas?

This lottery is intended for residents of Victoria. Interstate or overseas residents can enter our Home Lottery and we would be very grateful for the support. Whilst the lottery is open to interstate and overseas purchasers, the prizes that we have on offer are awarded to winners as presented and cannot be redeemable for cash. Major prize winners would be responsible for collecting their prize in Melbourne, Victoria.

Where can I order tickets?

Tickets can be ordered at www.rmhHomeLottery.com.au, by calling 1300 780 312.

I cannot afford a $100 ticket. How else can I support?

There are plenty of ways in which you can support The Royal Melbourne Hospital Foundation! You can purchase your Home Lottery ticket as part of a syndicate or alternatively, you can purchase a ticket in our Cash Calendar Lottery from just $20, or in our Holiday for Life Lottery that starts at just $10.

What does it mean to become a Member?

Members’ tickets are reserved for each Home Lottery which means you’ll never miss out, no matter how quick they sell. PLUS, Members with a Home Lottery ticket are entered into exclusive draws.

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 27 August 2021 will be included in the Bonus Membership draw for a $5,000 JB Hi-FI Home and Entertainment Gift Card.

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 17 September 2021 will be included in the Membership Early Bird draw for a 7-night Cairns Family Adventure.

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 1 October 2021 will be included in the Membership draw for a 2021 Lexus NX 300h Luxury Vehicle.

Just tick the ‘become a Member’ box on your order and we will contact you prior to each Home Lottery to confirm your order. 

How can I make changes to my Membership or update my credit card details?

Please contact ticket administrators Deloitte on 03 9671 6300.

What is your refund policy?

All requests for refunds must be received in writing to [email protected] and will be honored as long, as the method of payment has been verified, and the corresponding ticket has not already been included in any prize draws.  

Are home lottery tickets tax deductible?

No. Tickets purchased are not tax deductible.

How many prizes are in the home lottery?

There are 17,610 prizes including 7 Bonus draws and 1 Early Bird prize. The total retail value of all prizes is $7,404,790.61

Please click here to download our catalogue of prizes.

Can a ticket purchaser win multiple prizes?

Yes.  When you purchase a ticket, you’re entered in all applicable draws! Once a winning ticket is drawn, the winning number is recorded, and the ticket is re-entered in the remaining draws.

How can my chances of winning really be 1 in 15?

There are 255,000 tickets available, and each ticket is entered in ALL 17,610 prize draws (including 7 Bonus draws and 1 Early Bird prize).  The calculation to determine chances of winning has been independently verified by an actuary.  For further information regarding the mathematical equation please visit rmhHomeLottery.com.au or send us an email at [email protected].

Are prizes donated?

No, all prizes are purchased by The Royal Melbourne Hospital Foundation.

What is the Grand Prize?

The Grand Prize is worth over $4 million, and it includes:

Can I visit the home in person?

The Grand Prize home is currently closed for inspection. Please check back in soon or follow us on Facebook @RMHHomeLottery for announcements on when the home will be open for viewing.

If I win the home do I have to move in? How soon do I get the keys? Can I sell it?

It generally takes a few weeks before settlement is complete.  The winner can move in as soon as settlement is complete.  The winner does not have to keep the home for a minimum period of time and can choose to sell the home at any point after settlement.

If I win, what do I have to pay for?

Absolutely nothing. As a Royal Melbourne Hospital Home Lottery Grand Prize winner, you are awarded your new home free and clear of any encumbrances.  All fees involved with the transfer of the property such as stamp duty and title taxes will be paid for by The Royal Melbourne Hospital Foundation.

What are my costs after I take possession of my new home?

After you take title of your new home, you would be responsible for the usual costs associated with home ownership.

What are the Bonus Prizes?

We are giving away SEVEN 2021 BMW 128ti just for getting in early!  To be eligible for the Bonus draws, purchase your tickets before midnight 27 August 2021. Your ticket then has a chance to win in ALL 17,610 prize draws!

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 27 August 2021 will be included in the Bonus Membership draw for a $5,000 JB Hi-FI Home and Entertainment Gift Card.

What is the Early Bird Prize?

Tickets purchased before midnight 17 September 2021 will be included in all remaining prize draws including the Early Bird draw to win a 2021 Audi e-tron 55 Sportback and $150,000 in gold! 

Members who have a valid ticket in the Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of midnight, 17 September 2021 will be included in the Membership Early Bird draw for a 7-night Cairns Family Adventure.

If I win a prize, can I choose to take cash instead?

Unfortunately, no.  All prizes are purchased by The Royal Melbourne Hospital Foundation and must be accepted as awarded.  Negotiations may take place between the prize supplier and the winner, but The Royal Melbourne Hospital Foundation is not included in that process.

What is the Cash Calendar?

The Cash Calendar is a separate lottery.  For just $20 extra you will be entered in 11 draws to win GOLD!  We are giving away one prize of $100,000 Gold and 10 prizes of $5,000 Gold.  

Tickets in the Cash Calendar are $20 each, 3 for $50 or 6 for $75, or 10 for $100.  The deadline to purchase Cash Calendar tickets is midnight 1 October 2021 and draws will be held on 8 October 2021.

What is the Holiday for Life?

The Holiday for Life is a separate lottery.  For just $10 extra you will be entered into a draw to win a holiday of your choice valued at $5,000 every year for the next 25 years!  Or you can choose to take $100,000 in gold instead. 

Tickets in the Holiday for Life are $10 each, 5 for $25 or 15 for $50, or 30 for $75.  The deadline to purchase Holiday for Life tickets is midnight 1 October 2021 and draws will be held on 8 October 2021.

Why do you giveaway gold and gift cards instead of cash?

Due to Victorian Commission for Gambling Regulations we are not allowed to give away cash as a prize. However, gold is the next best thing! 

Winners will receive a certificate that can immediately be redeemed for cash. Note that gold selling costs and market variations do apply when selling gold bullion.

When are the draw dates?

Bonus Draws are conducted at 7:00am 7 September 2021 (Ticket deadline midnight 27 August 2021)

Early Bird Draw is conducted at 7:00am 28 September (Ticket deadline midnight 17 September 2021)

Final Draws are conducted at 7:00am 8 October 2021* (Ticket deadline midnight 1 October 2021)

*If all tickets are sold prior to midnight 17 September 2021, all draws will be completed early on 28 September 2021.

How and where are the draws conducted?

The draws are conducted using a random number generator under the supervision of Deloitte at their offices, 477 Collins Street, Melbourne in accordance with Victorian Commission for Gambling and Liquor Regulations.

When and where are the winning results published?

A complete list of winners will appear at www.rmhHomeLottery.com.au by 8 October 2021.  In the event all tickets are sold by the Early Bird deadline of 17 September 2021, then all winners will be published early on 28 September 2021.

Will I be notified if I win a prize?

All winners will be notified in writing by Deloitte with instructions on how to claim their prize. If you win the Grand Prize, Bonus draw, Early Bird prize, vehicles, holidays or Membership Draw, you’ll also receive a phone call shortly after the draws are conducted.

How long do I have to claim my prize?

All prizes must be claimed within twelve months of the applicable draw date.

What happens to unclaimed prizes?

In the event that a prize remains unclaimed after twelve months and all attempts to contact the winner have been exhausted, The Royal Melbourne Hospital Foundation must sell the prize and distribute the proceeds to the Victorian government.

How are the proceeds used?

Proceeds from The Royal Melbourne Hospital Home Lottery help to fund patient care, equipment and vital research. With your support we can advance health and make a difference in the lives of our patients, their families and countless others within the community every day. Thank you for your generous support!

Who can I contact if I no longer wish to receive direct mail, phone calls, emails or SMS relating to the Home Lottery?

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected]

Contact details

Phone: 03 9671 6300
Email [email protected]

HOME LOTTERY RAFFLE PERMIT 10265/21
CASH CALENDAR RAFFLE PERMIT 10267/21
HOLIDAY FOR LIFE RAFFLE PERMIT 10274/21