Frequently Asked Questions

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected].

A maximum of 190,000 Home Lottery tickets are available.

Ticket holders must be 18 years or older. The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and the Royal Melbourne Hospital Foundation and partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte. For a detailed list of all ineligible persons, please visit www.rmhhomelottery.com.au/ineligible-list/.

The Royal Melbourne Hospital Home Lottery is intended for but not exclusive to residents of Victoria. Non-residents of Australia and winners from other states are responsible for any additional taxes, duty, costs or governmental approvals that may be associated with the delivery or transfer of prizes. Additionally, non-residents of Australia should take into consideration the legislative requirements to acquire land in Australia and observe any foreign ownership laws in their own country of residence.

The prizes that we have on offer are awarded to winners as presented and cannot be redeemed for cash. All vehicle prizes include on-road costs, plus 12 months of Victorian registration.

Tickets start at $100 each, or you can purchase in packs of 3 for $250, 5 for $375 or 10 for $700.

Cash Calendar and Holiday for Life tickets can be ordered online at rmhHomeLottery.com.au or by calling 1300 780 312.

From January 2025, all communications including announcements and important updates will be sent via email. We’ll need your email address to send your tickets and let you know if you’ve won a prize! Please provide a valid email address so we can keep you up to date with important information.

There are plenty of ways you can support the Royal Melbourne Hospital Foundation and have a chance to win big! You can purchase your Home Lottery ticket as part of a syndicate, or you can purchase a ticket in the Cash Calendar Lottery for just $25 to win a share of $150,000 in cashable gold, or, purchase a $15 ticket in the Holiday for Life Lottery to win 25 years of holidays or $100,000 in cashable gold.

When you become a Member, your tickets are reserved for each lottery, which means you’ll never miss out on a draw! Plus, Members with a Home Lottery ticket are entered into exclusive Member-only draws for more great prizes.

Members who have a valid ticket in the current Home Lottery and an active Membership to all future Home Lotteries as of midnight, Friday 11 October 2024, will be included in the Membership draw for a 2024 Mercedes-Benz A250 or $70,000 in cashable gold.

It’s free to join! Just tick the ‘Become a Member’ box when ordering Home Lottery tickets and we will contact you prior to each Home Lottery to confirm your order.

*To be eligible for the Membership prize draws, Members must have a valid ticket in the current Home Lottery, and an active Membership to all future Home Lotteries as of the applicable deadline of the current Home Lottery.

Please contact our ticket administrators, Deloitte, on 03 9671 6300.

All refund requests must be received in writing to [email protected] and will be honoured as long as the payment method has been verified and the corresponding ticket has not already been included in any prize draws.

No. Tickets purchased are not tax deductible.

There are 10,010 prizes including an Early Bird prize of $500,000 in cashable gold, and three 2024 Lexus LBX Hybrid Bonus Prizes. The total retail value of all prizes is $7,871,211.29.

Yes. When you purchase a ticket, you are entered into all subsequent draws. Once a winning ticket is drawn, the winning number is recorded, and the ticket is re-entered in all remaining draws.

No, all prizes are purchased by the Royal Melbourne Hospital Foundation.

The Grand Prize is worth $5.8 Million! It includes a four-bedroom, fully furnished Mazzei home at 39 Glyndon Road, Camberwell, and $50,000 in cashable gold! Click here to view the floor plan.

One lucky winner will be cashing in half a million dollars in gold bullion, just for purchasing tickets early. To be eligible for the Early Bird draw, purchase your tickets by midnight Friday 6 September 2024. 

Three winners will each be taking to the streets in a 2024 Lexus LBX Hybrid. To be eligible for the Bonus Draws, purchase your tickets before midnight on Friday 20 September 2024.

It generally takes a few weeks before the settlement is complete. The winner can move in as soon as the settlement has occurred. The winner does not have to keep the home for a minimum period and can choose to sell the home at any point after settlement.

As a Royal Melbourne Hospital Home Lottery Grand Prize winner, you are awarded your new home free and clear of any encumbrances. All fees involved with property transfer, such as stamp duty and title taxes will be paid for by the Royal Melbourne Hospital Foundation.

Non-residents of Australia and winners from other states are responsible for any additional taxes, duty, costs or governmental approvals that may be associated with the delivery or transfer of prizes. Additionally, non-residents of Australia should take into consideration the legislative requirements to acquire land in Australia and observe any foreign ownership laws in their own country of residence.

After you take the title of your new home, you will be responsible for the usual costs associated with homeownership.

We are committed to the continued improvement of sustainable measures in all aspects of housing, prizing, and marketing.

Each Grand Prize home is carefully considered from design to construction, with bespoke solutions to maximise efficiency and minimise environmental impacts. High-efficiency appliances have also been selected throughout the home to reduce energy use.

Vehicles in our prize list are selected to include electric and hybrid models, offering a more cost-efficient way to travel with less environmental impact.

The paper used for marketing material is 100% recyclable. It is produced from certified plantation forests with a fully auditable life cycle from harvest, to pulping, to final production and transport. Printing plates are recycled through the aluminium reclaimed collection process, and ink is also subject to a life cycle compliance from manufacture to final use on press. 

All prizes are purchased by the Royal Melbourne Hospital Foundation and must be accepted as awarded and cannot be redeemed for cash. Negotiations between the prize supplier and the winner may occur, but the Royal Melbourne Hospital Foundation is not part of this process.

The Cash Calendar Lottery is a separate lottery. For $25, you will be entered into 6 draws to win cashable gold bullion! The first prize is $100,000 and there will be five other winners of $10,000 each. Tickets in the Cash Calendar Lottery are $25 each, five for $60, eight for $85, or twelve for $110. The deadline to purchase Cash Calendar Lottery tickets is midnight, Friday 8 November 2024. The draws will be held on Friday 15 November 2024.

The Holiday for Life Lottery is a separate lottery. For $15, you will be entered into the draw to win a holiday of your choice valued at $5,000 every year, for the next 25 years – or you can choose to take $100,000 in cashable gold. Tickets in the Holiday for Life Lottery are $15 each, five for $30, fifteen for $55, or thirty for $80. The deadline to purchase Holiday for Life Lottery tickets is midnight, Friday 8 November 2024. The draw will be held on Friday 15 November 2024.

Due to Victorian Gambling and Casino Control Commission regulations, we cannot give away cash as a prize. However, gold is the next best thing! Winners will receive a certificate that can immediately be redeemed for cash. Please note that gold selling costs and market variations apply when selling gold bullion.

The Early Bird Draw is conducted at 7:00am on Friday 13 September 2024.

Bonus Draws are conducted at 7:00am on Tuesday 1 October 2024.

Final Draws are conducted at 7:00am on Friday 18 October 2024.*

The Cash Calendar Lottery Draws are conducted at 7:00am on Friday 15 November 2024.

The Holiday for Life Lottery Draw is conducted at 7:00am on Friday 15 November 2024.

*If all tickets are sold before the Bonus Deadline at midnight on Friday 20 September 2024, all draws will be conducted early on Tuesday 1 October 2024.

The draws are conducted using a random number generator under the supervision of Deloitte at their offices, 477 Collins Street, Melbourne and are in accordance with Victorian Gambling and Casino Control Commission Regulations.

A complete list of Home Lottery winners will appear at www.rmhHomeLottery.com.au on Friday 18 October 2024. If all tickets are sold before the Bonus Deadline on Friday 20 September 2024, all draws will be conducted early, and winners will be available online on Tuesday 1 October 2024.  The name of the Early Bird prize winner will be available at www.rmhHomeLottery.com.au on Friday 13 September 2024.

A list of Cash Calendar and Holiday for Life winners will appear at www.rmhHomeLottery.com.au on Friday 15 November 2024.

All winners will be notified in writing by Deloitte with instructions on how to claim their prize. If you win the Grand Prize, Early Bird prize, a Bonus prize, a vehicle, a holiday or Membership prize, you will also receive a phone call shortly after the draws are conducted.

If your ticket number wins a prize, you have won, regardless of if you miss our call.

We will continue attempting to contact you to advise you if you are a major prize winner (see ‘Will I be notified if I win a prize?’ for the list of major prizes). If you do not answer your phone, we will attempt to contact you with the additional contact information you provided when you placed your ticket order.

All prizes must be claimed within twelve months of the draw date. We will make multiple attempts to contact winners to ensure they have received their prize.

If a prize remains unclaimed after twelve months and all attempts to contact the winner have been exhausted, the Royal Melbourne Hospital Foundation must sell the prize and distribute the proceeds to the Victorian Government.

Proceeds from the Royal Melbourne Hospital Home Lottery, Cash Calendar Lottery and Holiday for Life Lottery help fund life-changing patient care, equipment and vital research at the Royal Melbourne Hospital. By purchasing a ticket, you are supporting one of Australia’s best hospitals so they are always there when it matters most. You can feel proud to advance health for everyone, every day. Thank you for your generous support!

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected].

Phone: 03 9671 6300
Email [email protected]